Velectrix | Urban Pulse ST – Step Through Commuter Electric Bike

Designed for comfort and convenience on your daily commute, the VelectriX Urban Pulse Step Through electric bike delivers a smooth, reliable ride with everything you need for the modern urban lifestyle. With a smooth 250W mid-drive motor and a high-capacity battery, it’s built to power you through city streets, school drop-offs, and weekend errands effortlessly.

VelectriX Urban Pulse ST NSW Compliance Certificate Issued 25/8/25 (approval number #NSW29662)

Ryd Up Shipping Policy

Below is an overview of the most commonly asked questions about Ryd Up's shipping information. If you haven’t found an answer to your question, please send us an email and we will get back to you as soon as possible.

Expected Delivery

If you place an order before 12pm (AEST/AEDT) Mon–Fri, we will send your order on the same day. Most customers receive their order within 3-7 business days.

Eligibility for Returns

Returns for change of mind are only accepted if the package is sealed, unused, and in perfect condition. A receipt or proof of purchase is required.

How to Start a Return

Contact us at info@rydup.com.au to request a return. 

Returns must be sent or dropped off to: 36A Bulock St, Caloundra, QLD 4551.

Items sent without prior approval will not be accepted. For any return inquiries, reach out to info@rydup.com.au.