Vivo motor has been exclusively optimised for enhanced hill climbing power. It comes with a 250W motor, delivering 60NM of torque. This motor can be unlocked to 500W via a password, exclusively for NSW customers, providing 70NM of torque. The 750W model offers 85NM of torque.
| Battery | |
|---|---|
| Battery Description | Lithium Battery |
| Battery Voltage (V) | 48(250W)/52(500W & 1000W) |
| Battery W/H | 780 (15AH) | 1040 (20AH) |
| Charging Time (Hour) | 7 |
| Max Range (KM) | 80 KM (15AH Battery) | 100 KM (20AH Battery) |
| Average Range (KM) | 60 KM (15AH Battery) | 80 KM (20AH Battery) |
| Battery Weight (KG) | 3 |
| Charger Model | DPower 54.6V DC2.1 Charger |
| Removable Battery | Yes |
| Throttle Range (KM) | 25 KM (15AH Battery) | 32 KM (20AH Battery) |
| General Specifications | |
| Waterproof Rating | IP54 |
| Ergonomics | |
| Sitting Position | Upright |
| Grips Model | Velo High Performance Grips |
| Handlebars Type | Flat |
| Saddle Model | Velo Gel Saddle |
| Accessories | |
| Bell | Yes |
| Bottle Holder | No |
| Front Carrier | Optional |
| Front Light | Yes |
| Mudguards | Yes |
| Rear Basket | No |
| Rear Light | Yes |
| Rear Rack | Yes |
| USB Charger | Yes |
| Wheel Lock | No |
| Brakes | |
| Brake Cut off Sensor | Yes |
| Brake Model | Tektro HD-E350 |
| Brake Pads Model/Material | E10.11/Compound |
| Brake Type | Hydraulic Disk Brakes |
| Rotor Size (MM) | 180 |
| Drivetrain | |
| Cassette Tooth | 14 - 28 |
| Chain Model | TEC C70 |
| Chainring Model | Prowheel Double-Wall Chainring |
| Chainring Tooth Count | 42 |
| Derailleur Model | Shimano Tourney |
| Gear Shifter | Shimano Tourney |
| Number of gears | 7 |
| Suspension | |
| Suspension Compression Adjustment | No |
| Suspension | Yes |
| Suspension Model | SR Suntour Performance Front Suspension Forks |
| Suspension Travel (CM) | 10 |
| Throttle | |
| Throttle | Yes |
| Throttle Type | Thumb Throttle |
| Default Throttle Max Speed (KM/H) | 6 |
| Throttle Max Unlocked Speed - For offroad Use (KM/H) | 40 |
| Tyre | |
| Tyre Brand / Model | Kenda Puncture Resistant Tyres |
| Tyre Width (Inch) | 4 |
| Puncture Resistant Tyres | Yes |
| Tyre Colour | Black |
| Frame | |
| Frame | Step-Over (Blue) or Step-Tru (White) |
| Frame Size (Inch) | 26 |
| Max Load (KG) | 120 |
| Frame Material | Aluminium |
| Rider Height Guide | |
| Rider Max Height (CM) | 190 (6′ 3″) |
| Rider Min Height (CM) | 165 (5'5") |
| Motor | |
| Motor and Battery | 250W (500W) 15AH Battery or 750W 15AH Battery or 750W 20AH Battery |
| Motor Brand / Model | Shengyi 250W (Can be unlocked to 500W for NSW customers only) | 750W Brushless Rear Hub Motor |
| Default Maximum Speed (KM/H) | 25 |
| Motor Type | Brushless Geared Rear Hub Motor |
| Torque (NM) | 60 (250W) | 70 (500W) | 90 (750W) |
| Bike Geometry | |
| Axle to axle length (CM) | 117 |
| Handlebars Width (CM) | 70 |
| Total length (CM) | 189 |
| Bike Weight (KG) | 27 |
| Adjustable Handlebars Angle | No, No |
| Adjustable Seat Height | Yes |
| Box Gross Weight (KG) | 33 |
| Maximum Handlebars Height (CM) | 116 |
| Maximum Seat Height (CM) | 114 |
| Minimum Handlebars Height (CM) | 116 |
| Minimum Seat Height (CM) | 92 |
| Standover Height (CM) | 85 |
| Packaging Specifications | |
| Packaging Dimensions (CM) | L x W x D | 149 x 25 x 87 |
| Wheels | |
| Front Wheel Mount Type | Nuts |
| Rear Wheel Mount Type | Nuts |
Ryd Up Shipping Policy
Below is an overview of the most commonly asked questions about Ryd Up's shipping information. If you haven’t found an answer to your question, please send us an email and we will get back to you as soon as possible.
Expected Delivery
If you place an order before 12pm (AEST/AEDT) Mon–Fri, we will send your order on the same day. Most customers receive their order within 3-7 business days.
Eligibility for Returns
Returns for change of mind are only accepted if the package is sealed, unused, and in perfect condition. A receipt or proof of purchase is required.
How to Start a Return
Contact us at info@rydup.com.au to request a return.
Returns must be sent or dropped off to: 36A Bulock St, Caloundra, QLD 4551.
Items sent without prior approval will not be accepted. For any return inquiries, reach out to info@rydup.com.au.
★★★★★Ryan M.Wayne was incredibly helpful from start to finish and made choosing my e-bike so easy.
★★★★★Sarah H.Wayne was awesome to deal with and super patient answering all my questions. The bike rides better than I expected and looks unreal in person.
★★★★★Harry S.Great service from start to finish. Wayne really looked after me. The whole process was quick, easy, and the bike is a beast.
★★★★★Sam R.Couldn’t be happier with my e-bike or the service. Wayne made sure everything was ready to go and even helped me set it up.
★★★★★Jessica A.I wasn’t sure what model to go for but Wayne pointed me in the right direction. The power and range on this bike are incredible.
★★★★★Matt C.Top-notch customer service and a smooth buying experience. You can tell Wayne genuinely cares about his customers.